Checkout and payment methods

SidneyGoods uses Shopify checkout. Use the payment options displayed at checkout for your order. Available options can vary, so please check checkout rather than relying on a general list of cards or digital wallets.

Transaction checks and order review

Shopify provides fraud indicators for eligible online card orders to help merchants investigate potentially suspicious transactions before fulfillment. Available checks vary by order and payment provider. These tools do not guarantee that a transaction is authorized or prevent every fraudulent transaction.

Refunds

For return eligibility and refund requests, please refer to our Return and Refund Policy or contact aimysidney@proton.me. When a refund is processed to the original payment method, it is sent back to the payment method used for the purchase. If your original card has expired or been closed, contact your bank about receiving the funds. Your bank or payment provider controls when a processed refund appears in your account.

Payment questions and disputes

If you have a question about a charge or a refund, contact aimysidney@proton.me with your order number, if available, the transaction date, and the amount. For card chargebacks, the card-issuing bank makes the final decision. A refund or dispute outcome is not guaranteed.

Report an unauthorized transaction

If you believe a payment was made without your authorization, contact your bank, card issuer, or wallet provider promptly to report it and ask about protecting your account and disputing the transaction. You can also report a charge associated with SidneyGoods to aimysidney@proton.me. Include the transaction date, amount, and any order reference you have. Do not send your full card number, security code, passwords, or one-time verification codes by email.